 By
the end of the course, the minimum that participants will be able to is:
- explain the purpose and philosophy of performance review and development
- identify
the key elements in their organisation's performance review and development processes
and procedures
- consider organisational and functional goals,
in relation to an individual's past performance and future developmental needs
-
arrange a performance review and development meeting and collect appropriate
information
- demonstrate effective questioning, listening and
feedback skills
- participate in a performance appraisal meeting
in the roles of both manager and employee
- agree and plan developmental
activities
- use the performance appraisal process to develop
individuals within the context of business goals
- accept responsibility
for self development
- improve developmental processes
-
monitor developmental progress
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